CivicSOP

Policy-Bound AI Copilot for City Staff

CivicSOP sits on top of your own SOPs, policies, and checklists.
Staff ask questions in plain English and get answers with citations back to your documents.
CivicSOP can also draft correction notices and emails that your reviewers can edit and send through your existing systems.
No open-internet search. No black-box decisions. Just faster, more consistent work using the rules you already have.

90-Day CivicSOP Pilot for Permitting

Fixed-scope, fixed-fee implementation for one department – $30,000 for 90 days.

We start with one focused unit – for example, residential permitting.
CivicSOP is configured only on that team’s SOPs and policies, then rolled out to 10–25 staff for a 90-day pilot.
The goal is simple: cut time spent hunting for rules and standardize outgoing letters and emails.

  • Inventory and ingestion of 20–40 SOPs/policies

  • Private CivicSOP workspace for your department

  • 3–5 core workflows (Q&A, “explain this SOP,” draft notices/emails)

  • Training session for staff + quick-start guide

  • Support during the pilot

  • End-of-pilot usage and impact report

CivicSOP is a product of Stafford Riley Consulting Group LLC ·